Returns

We want garments to be worn, not stored uncertainly.

If something is not right, you may return it within 30 days of delivery.

Condition

Items must be:

  • Unworn

  • Unwashed

  • In original condition

Trying on indoors is completely fine.

Exchanges

If you need a different size, we recommend an exchange rather than refund — it is usually quicker and avoids disappointment if stock is limited.

Refunds

Once received and checked, refunds are issued to the original payment method.

Please allow a few working days for banks to process.

Faults

If a garment arrives damaged or incorrect, contact us and we will resolve it promptly.

How to start a return

Email:
support@waterandspirit.co.uk

Include your order number and reason — we will guide you from there.